TasteTap Privacy Policy

Effective Date: June 6, 2026

TasteTap LLC (“TasteTap,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you access or use our website, mobile applications, and related services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, do not use the Platform.

1. Scope

This Privacy Policy applies to personal information we collect through the Platform and through related customer support, communications, order-processing, and administrative activities. It does not apply to any third-party website, service, or application that we do not control, including restaurant websites, payment processors, or other third-party services that may be linked to or integrated with the Platform.

2. Information We Collect

We may collect the following categories of information.

Information you provide directly

• Name.
• Email address.
• Phone number.
• Account login credentials.
• Order details.
• Pickup instructions.
• Customer support communications.
• Feedback, reviews, or survey responses.
• Any other information you choose to provide.

Information collected automatically

• IP address.
• Device identifiers.
• Browser type and version.
• Operating system.
• Device information.
• Usage information.
• Session information.
• Log data.
• Referring and exit pages.
• Pages viewed.
• Links clicked.
• Approximate location derived from IP address.
• Cookie and similar tracking information.

Transaction and order information

• Order contents.
• Transaction amounts.
• Payment status.
• Restaurant information.
• Order timestamps.
• Refund history.
• Cancellation history.
• Fraud prevention indicators.
• Chargeback information.

Information received from third parties

• Participating restaurants.
• Payment processors.
• Fraud prevention providers.
• Analytics providers.
• Customer support providers.
• Authentication providers.
• Identity verification providers.
• Other service providers.

TasteTap does not store complete payment card numbers on its own systems.

3. How We Use Information

We may use personal information for the following business and operational purposes:

• Create and manage accounts.
• Process orders and payments.
• Facilitate pickup orders.
• Communicate about orders and account activity.
• Provide customer support.
• Send transactional and administrative messages.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Maintain and improve the Platform.
• Analyze usage, performance, and customer behavior.
• Troubleshoot technical issues.
• Comply with legal obligations.
• Enforce our agreements and policies.
• Protect the rights, property, safety, and security of TasteTap, users, restaurants, and others.

4. SMS and Electronic Communications

If you provide a phone number or email address, you consent to receive transactional communications relating to:

• Order confirmations.
• Order updates.
• Pickup notifications.
• Security alerts.
• Account-related notices.
• Customer support communications.

Message and data rates may apply.

Consent to receive transactional communications is not a condition of purchase. If we later send marketing communications, we will provide any notices, consents, and opt-out mechanisms required by law.

5. How We Disclose Information

We may disclose personal information in the following circumstances.

With restaurants

We share information necessary for restaurants to prepare and fulfill orders, including:

• Customer name.
• Contact information.
• Order details.
• Pickup instructions.
• Payment status.
• Other fulfillment-related information.

Restaurants are independent businesses and are not our service providers. Their use of the information we share may also be governed by their own policies and legal obligations.

With payment processors

We use third-party payment processors, including Stripe, to process payments. These providers may collect, process, and store payment information according to their own terms and privacy policies.

With service providers

We may share information with vendors and service providers that perform services on our behalf, including:

• Hosting providers.
• Cloud infrastructure providers.
• Analytics providers.
• Customer support providers.
• Email providers.
• SMS providers.
• Fraud prevention providers.
• Security monitoring providers.
• Data storage providers.
• Identity verification providers.

For legal, security, and compliance purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process.
• Enforce our agreements or policies.
• Prevent or investigate fraud, abuse, or security issues.
• Protect the rights, property, or safety of TasteTap, users, restaurants, or the public.
• Respond to claims, chargebacks, disputes, or legal proceedings.

Business transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, asset sale, bankruptcy proceeding, or similar transaction.

TasteTap does not sell personal information.

6. Cookies and Similar Technologies

TasteTap may use cookies, pixels, log files, session technologies, local storage, SDKs, and similar technologies to:

• Operate the Platform.
• Authenticate users.
• Maintain sessions.
• Remember preferences.
• Analyze usage.
• Improve performance.
• Detect fraud.
• Maintain security.
• Measure effectiveness of communications.

Users may manage cookie settings through browser controls. However, certain features may not function properly if cookies are disabled.

7. Analytics and Advertising

We may use analytics tools and service providers to understand how users interact with the Platform, monitor performance, improve functionality, detect errors, measure engagement, and support business operations.

We may also use marketing, attribution, advertising, or communication technologies to evaluate campaign effectiveness and improve outreach efforts.

Where required by law, TasteTap will provide additional notices, disclosures, consent mechanisms, or opt-out opportunities relating to analytics, advertising, targeted advertising, or tracking technologies. If applicable law requires us to honor a browser- or device-level opt-out signal, we will do so in accordance with that law.

8. Payment Processing

Payments are processed by third-party payment providers, including Stripe.

TasteTap does not store complete payment card numbers.

Payment processors may collect, process, and store information necessary to:

• Complete transactions.
• Prevent fraud.
• Resolve disputes.
• Comply with legal obligations.
• Support chargeback investigations.

Use of payment services is also governed by the applicable payment processor’s terms and privacy policy.

9. Data Retention

TasteTap retains information only for as long as reasonably necessary to:

• Provide services.
• Fulfill orders.
• Maintain business records.
• Resolve disputes.
• Process refunds and chargebacks.
• Detect fraud.
• Comply with legal obligations.
• Enforce agreements.

Retention periods may vary based on the type of information and the purpose for which it is used. When information is no longer required, it may be deleted, anonymized, or aggregated.

10. Data Security

TasteTap uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure. Accordingly, TasteTap cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access information.
• Correct inaccurate information.
• Delete information.
• Obtain copies of certain information.
• Restrict certain processing activities.
• Object to certain processing activities.
• Withdraw consent where applicable.
• Opt out of targeted advertising or similar processing where required by law.
• Opt out of the sale or sharing of personal information where required by law.

To submit a privacy-related request, contact:

privacy@tastetap.menu

We may verify identity before fulfilling requests. We may decline requests where permitted by law, including when information must be retained for legal, accounting, fraud prevention, security, dispute-resolution, or compliance purposes.

If you are using an authorized agent, we may require proof of authorization and identity verification consistent with applicable law.

12. Children’s Privacy

The Platform is not directed to children under 13 years of age.

TasteTap does not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Services and Links

The Platform may contain links to third-party websites, products, or services.

TasteTap is not responsible for the privacy practices, content, or security of third-party services.

14. Changes to This Privacy Policy

TasteTap may update this Privacy Policy from time to time.

Updated versions become effective when posted on the Platform with a revised Effective Date.

Continued use of the Platform after updates are posted constitutes acceptance of the revised Privacy Policy to the extent permitted by law.

15. Contact

Questions regarding this Privacy Policy may be directed to:

privacy@tastetap.menu

TasteTap LLC

Last Updated: June 6, 2026